I visited a number of dealers in my search for a new truck, and J at Covert was by far the best sales rep I encountered. By the time we met, I had already decided on a 2017 Ram 2500, and I had very specific requirements regarding how I wanted it configured. J worked to find the closest match available in Texas, had it brought in so I could see it, and once I confirmed it was the right one for me he worked with Covert’s service department to arrange a change that made it perfect. The entire process was easy-going, with no pressure whatsoever, and we quickly arrived at a deal I could be happy with. After the sale, J followed up to ensure I was still pleased with the truck and the transaction. I am. My experience with J and Covert went well beyond my expectations, and I love the new Ram. I can confidently recommend to anyone looking for a new vehicle to pay Covert a visit and ask for J, you won’t be disappointed.
“These people were straight forward with pricing”
These people were straight forward with pricing. The was no playing games. Everyone was courteous. Best dealer I have ever done business with in buying vehicles.
“Best sales person”
Best dealership I’ve felt with, Sales person Edgar Cruz made it pleasant and was somebody that made everything easy and great. I was actually treated like a person and not just a quick sale. Edgar went above and beyond.
“Amazing Service from Cowboy Goodman “
This good ol boy Cowboy Goodman is a no BS kind of guy. He will get you into the right car and make sure that it will be a good value for you! This was the easiest car buying experience, and the most entertaining one at that! Thank you Cowboy for the excellent service.
“Great Car Buying Experience”
Great car buying experience at Covert Chrysler Dodge Jeep Ram! Had to make difficult decision to downsize from a truck to a Jeep and the team here was awesome! Dylan Scott never pressured me and never felt like a “sales” guy. He worked hard to earn my business and they even found a better finance rate than my bank. Go see Dylan. You wont be disappointed.
“Excellent Friendly Staff”
Excellent friendly staff. I found the exact Jeep I wanted in a timely manner and they put up with my impatience. The price was great and easy to negotiate. The Salesmen were helpful, the manager made things happen, all questions were answered, and the paperwork was processed very quickly. The facility is clean and has a large, full range of service – and there is free theater style popcorn.
This review is for the Sales Staff, specifically Jonathan A. We have purchased 3 vehicles with Jonathan over the last 2 years as our family has grown. Every time we spoke or met with Jonathan was an exceptional experience. At first he was respectful, professional, and very patient with the MANY questions that we had. These days he is just as helpful as before, missing a bit of the professionalism (our insistence) as he is now a family friend.
To better put this review into perspective, when we found out that another child was on the way and we needed a new car with more seats, we stopped to see Jonathan and the Covert team on our way to Houston from St Louis, just to buy from him. No matter where we live, we will always look to him and the Covert team for our families vehicles!
Thank you Jonathan, stay classy!
“I Would Go Back Great Experience”
Ordered my 2016 Jeep within two days factory sent me the vin number. Five weeks later I flew in from New Orleans, Jeffery Thomas pick me up at the airport. On arrival at Dealership Jeff and I went to see my Jeep first. Jeff went thru the jeep with me to make sure things where all as ordered. Next I went to finance department, that toke 30 minutes. Jeff had jeep fueled up and ready for me to drive home. I was at the dealership less than two hours. This is how vehicle purchases should happen all the time. Thanks Jeff for the great experience.
“Great Customer Service”
I get a new car about every other year and I had the best experience at Covert by far. My car was totaled so I needed a car ASAP and David Petrus was absolutely AMAZING! He wasn’t pushy, very personable, and provided great customer service. I had no idea what car I wanted and he went out of his way to make sure I found a car that I loved and didn’t rush me to pick car so he could “make a sell”. He even made my life easy by returning my rental car for me! I will definitely refer everyone I know to David!
“Very happy with my purchase!!!”
I would highly recommend Edgar Cruz as my sales agent – it’s a long story about how I finely got my truck – but Edgar made sure to take care of me.
The truck that I purchased was a RAM 1500 crew cab 4×4 Eco Diesel 6′-4″ box – it took nearly a month and a half to get it – little did I know that it was built overseas and had to go through customs – I had time working against me and I needed to have that truck ASAP – I just purchased a new travel trailer and was headed up to Amarillo to attend a medical program – Edgar and and his Manager Bart were willing to lend me a brand new Dodge HEMI with only 495 miles on it to tow my trailer up to Amarillo Texas – they had already lent me the truck and I was getting ready to ship out when at the last minute Edgar called me and told me my truck had arrived – I was over joyed and very happy when I saw the truck – and the truck has been a dream – there is much more that Edgar and his manager have done for me – too much to list – but I will tell you that it is very important to them that you are happy – and you can rest assured that they are men of their word
“Easiest Car Purchase Ever”
This was by far the easiest car purchase I have ever made thanks to Larry Wilson. He was very professional and found me the exact car I was looking for. I am very particular with what I want and Larry was very diligent in finding just that. He was very easy to communicate with and responsive to all of my concerns. I drove in from Dallas and completed the transaction in less than an hour! I would highly recommend Larry and this dealership to anyone looking for a no hassle car purchase. Definitely worth the drive from Dallas for a great car buying experience.
“Best Car Buying Experience”
I don’t usually take the time to write reviews but Ron Bautista definitely deserves to have a review written for him. Last year, I made a quick decision to purchase a new vehicle and shortly after realized I made a bad decision (this was from a different dealership). So, I decided to check out Covert in Austin and was greeted by Ron and from the very beginning he was very professional and friendly. I explained my previous situation with him and he wanted to ensure that didn’t happen again. He listened to all my requests and made sure I got exactly what I wanted and left there happy. He was very patient with me and never once tried pushing or pressuring me into making a decision. Honestly, this was the best car buying experience I’ve had. Everyone at Covert that I came into contact with was super friendly and helpful. I highly recommend Covert Austin and especially recommend going to see Ron for your sales guy. You won’t be disappointed
“Perfect Experience with Covert”
I had a perfect experience at Covert tonight! I walked in, the car I was interested in was ready and they let me test drive it right away. The paperwork process was fast, easy and laid back (actually)! I am very impressed with this dealership. Every person I talked to was nice, not pushy and I felt like they genuinely cared about what I wanted. They’re great!
We had a wonderful experience yesterday when purchasing our new Grand Cherokee. We were so fortunate to have Kenneth Arriaga (Kenny) as our salesperson. He was so knowledgeable and professional and made the buying experience as painless as possible. I highly recommend this dealership and especially Kenny.
“Great Experience from Covert”